Cargo Claims for Carriers
Cargo Claims Processing Service for Carriers
"Committed to protecting the best interests of our clients"
Cargo claims and losses are a part of doing business for all freight companies. Industry averages indicate that freight companies pay out approximately 1.5% and 2% of their revenues in cargo claims. In these tough economic times, this small percentage may be what determines the difference between profit and loss for a carrier.
Freight companies are experiencing extremely difficult economic conditions. Freight volumes over the past couple of years have been at an all time low. Additionally, tough competition and low yield pricing contribute to a harsh operating environment. Customers are filing more and more claims and are demanding to be paid.
Most freight companies have been forced to cut staff in order to survive. In our experience of working with carriers, the cost of processing a claim is in the $60- $70 range. For some larger freight companies, there is a breaking point where is it more cost effective to just pay the smaller claims without investing staff time and incurring other financial burdens to investigate.
How YOUR Company can benefit from the services provided by ICCS:
- We provide the services of Certified Cargo Claims Professionals. Our professionals have years of management, claims and claims prevention experience with major carriers.
- You can reduce your costs with ICCS. Pricing is simple and predetermined; there will be no surprises or hidden fees.
- By outsourcing your cargo claims, there are no employee related costs.
- Our experience in processing and defending cargo claims for major carriers will help your company lower your claims payout.
- You have the peace of mind knowing that your claims and company information will be kept confidential. - We fill provide a signed confidentiality agreement.
- Our services are tailored to each company. We can act as an extension of your organization or as an independent claims processing service.
- The decision to decline or pay a claim is made by your company's management. We simply make our recommendations based on factual information after investigating the claim.
- We settle most claims within 30 days. This commonly leads to improved relationships with customers. They may not like the outcome of the claim, but they will be satisfied with the efficient and professional handling of their claim.
- We work with some of the finest transportation attorneys in the industry. Their service is available to you at an additional cost.
Call ICCS to see what we can do for you!