Many carriers do not have experienced or knowledgeable staff to handle cargo claims. Having unqualified employees processing claims costs your company in dissatisfied customers, employee costs and paid claims that could have been declined.
All of our staff members are certified Cargo Claims Professionals with years of experience working for LTL carriers. We only work for carriers - not shippers. We have extensive experience and knowledge of government regulations and statuses governing domestic transportation (Carmack Amendment), Contracts of carriage, claims preparation, filing and investigation.
Wouldn't you like to have the knowledge and peace of mind that your company's cargo claims are handled professionally with the goal in mind to save you money? Our experience in OS&D, transportation claims processing and investigations gives you that advantage.
Our Certified Claims Professionals have processed and investigated tens of thousands of cargo claims during their careers. They have attended industry seminars and training sessions and keep up with ever changing regulations and case law. We consult with industry leading transportation attorneys on complicated cases. Our staff has supervised and managed claims and claims prevention departments for major carriers. During our careers we have investigated loss and damage claims ranging from few dollars to over $200,000. Additionally we are fully trained in negotiating settlements with claimants. We have had management experiences with major carriers and have full understanding of carrier operations.
Interstate Cargo Claim Service is dedicated to provide valuable professional cargo claims service to TL and LTL carriers.
Interstate Cargo Claim Service
Claudia M. Smith, CCP - General Manager
16420 SE 5th Street Suite 59 Vancouver, WA 98684
PHONE: 877-832-2135 (toll free)
FAX: 888-202-3032
EMAIL: csmith1943@comcast.net
