We Take Our Job To Protect Our Clients Very Seriously!
HIRE YOUR OWN PROFESSIONAL CARGO CLAIMS DEPARTMENT AT THE FRACTION OF THE COST! - SAVE DOLLARS AND HEADACHES
Cargo claims and losses are part of doing business for all cargo companies. Industry average indicates that cargo companies pay out somewhere in between 1.5% - 2% of their revenues in cargo claims. In these tough economic times, the small percentage may be the difference making a profit or not!
Cargo companies are experiencing toughest economic conditions since the history of the industry. Cargo volumes are at all time low, tougher competition and pricing environment contribute to harsh operating environment. Customers are filing more and more claims and are demanding to be paid!
Most cargo companies have been forced to cut staff and costs in order to survive. In our experience working for carriers, the average cost of handling a claim is in the $60-$70 range. For some larger cargo companies there is a breaking point where it is more cost effective to just pay the smaller claims without investing staff time and other costs to investigate.
How can your company benefit from the services provided by ICCS
- Years of experience by Certified Cargo Claims Professionals working for major carriers put to use on the behalf of your company
- Reduce costs by using ICCS. Our low fees are set ahead of time - no hidden costs - no surprises. By outsourcing your cargo claims there are no employee related costs.
- Our experience in processing and defending cargo claims for major carriers will help your company lower your claims payout.
- Rest assured that all your claims and company information will be kept confidential.
- Our services are tailored to each companies needs, we can act as an extension of your company to your customers or as an independent claims processing service.
- The decision to decline or pay a claim is made by your company's management. We simple make our recommendations based on factual information after investigating the claim.
- With most claims settled within 30 days, your company's customer satisfaction is improved - they may not like the outcome, but they will be satisfied with efficient professional handling of their claim.
- We work with some of the finest transportation attorneys in the industry, service available at additional cost.
PUT OUR YEARS OF HANDLING CARGO CLAIMS FOR MAJOR CARRIERS TO WORK FOR YOUR COMPANY AND SAVE MONEY!
Interstate Cargo Claim Service is located in Kennewick, WA.
Interstate Cargo Claim Service
Claudia M. Smith, CCP - General Manager
4621 W. Arrowhead Avenue Kennewick, WA 99336
PHONE: (877) 832-2135 (toll free)
FAX: (888) 202-3032
EMAIL: info@iccscargoclaims.com or leebren1398@verizon.net
